2Ship Full Review

Key Points

  • 2Ship is a cloud-based shipping software, order and inventory management and transportation management solution.
  • Top benefits of 2Ship: Automated shipping and carrier management
  • 2Ship features: Real-time shipping rates, customized reports, user dashboard, international tools and more
  • Pricing: From $10/month, free trial available

Overview

2Ship offers one of the leading multi-carrier shipping software solutions and transportation management systems. Designed to improve the shipping processes for businesses of all sizes, 2Ship helps small shippers access all the carriers and simplify their shipping workflows. They also help large shippers automate common processes and take reporting and carrier access and rate-shopping to the next level.

The robust rate shopping options for small parcel and LTL/TL freight shipments make 2Ship a top choice for everyone from home offices and small businesses to enterprises and distribution centers. You can quickly check what’s the cheapest or fastest way to get your package to any of your customers around the world. The system includes an advanced one screen shipping platform option so it’s easy to get any shipment process and labels printed from one place.

It doesn’t stop at shipping either. 2Ship’s capabilities are expansive, helping users manage orders, returns, payments, inventory, catalog and channel. Some digital marketing processes can even be automated, as 2Ship has business-boosting SEO features as well.

2Ship offers extensive support for nearly every major carrier in the United States and Canada. Based in Toronto, CAN, they are an excellent option for any Canadian shipper, but their advanced technology can assist with shipping software for businesses in the US and beyond.

Top Benefits of 2Ship

Though there are myriad features of 2Ship that make it a must-have for businesses tackling shipping and logistics, two main benefits stand out: automated shipping and carrier management.

1

Automated Shipping Processes

Shipping is arguably one of the most complex parts of running an ecommerce business. Juggling carrier and client communications, squeezing into packed carrier schedules and tracking all your shipments at once are just some of the tasks that understandably leave shippers exhausted. 2Ship saves the day with automation, so you can say goodbye to handling your most mundane tasks and get back to growing your business.

Manual data entry is the thief of time, so 2Ship automatically plugs in shipment weights, prints shipping labels and responds to customers. Its full arsenal of tools includes order management and inventory management so you can get a 360-degree view of your order fulfillment process. You’ll see what you have, where it’s going and how best to send it—the software also shows real-time carrier rates. This lets you make cost-effective decisions with real data so you get both the price and protection your shipments need

2

Simplified Carrier Management

Shipping carriers rarely offer their best rates directly to end users, so savvy shippers take advantage of partnerships that shipping software providers have with the carriers. 2Ship’s network spans hundreds of carriers, so you’ll have plenty of options. It also gets you the best access to promotional rates, discounts and more. All rates are auto-synchronized so you get an up-to-the-minute look at how much it would cost to ship any item of any size to/from any location.

2Ship also gives you a side-by-side look at the packages offered from multiple carriers so you can see which one will give you the most bang for your buck. With more options and better rates than you were using before, you’ll never overpay for shipping again. That’s a promise. Once your shipments are out the door, track them with 2Ship and monitor the carrier’s performance. 2Ship will help you gather the data so you can make smarter shipping moves and choose the carriers that not only give you low rates but are also reliable.

Who Should Use 2Ship?

In short, anyone in the ecommerce space who has to get products to their customers should use 2Ship. 2Ship categorizes its users into three categories: small business, enterprise and consumer. Small businesses get access to all of 2Ship’s core features and enjoy consolidated shipping workflows to boot. Enterprise users need a more robust solution, so they get the core features and a distribution automation add-on, plus multi-location capabilities. On the consumer side, users get access to 2Ship’s low rates for most wallet-friendly returns and shipping one-off packages. There really is something for everyone in the 2Ship solutions portfolio.

Core Features

2Ship has a wide array of features and capabilities, but there are a few that are included in every plan. These four are the bread and butter of the software.

Real Time Rate Comparison

2Ship’s extensive carrier network gives you plenty of options, and the software quickly searches for all services and shipping rates that are available at the time of shipment. You’ll see them on one easy-to-use dashboard where you can sort by price or speed, and each also includes information about tariffs, if applicable, and delivery dates and times. This saves the time spent clicking between tabs and finding rates one at a time—2Ship does it for you in a matter of seconds, no matter how many carriers you use.

Aggregated Shipping Data Dashboard

Using multiple shipping carriers is undoubtedly a smart strategy, but it’s difficult switching from one carrier’s website to another when they all look so different. 2Ship saves you the trouble and aggregates all your shipping data into one dashboard style shipping screen. It is user (and mobile) friendly, and it adjusts to your workflow as you view each shipment. Choose between Standard or Advanced view, and add further personal touches by customizing the fields.

Instant Lookup

One shipping dashboard means one shipping history, so all your past shipments/orders are saved to one place that’s painless to search. You get seemingly endless filters to choose from so you can find one specific shipment or look at several at once. Then, you can take a deep dive into the shipping info for each order. 2Ship also helps to track items still in transit and measure delivery performance by carrier. Export it all to Excel at any time, and 2Ship will keep a copy on hand.

Real Time Package Tracking

The best way to offer top-tier customer service is to be as informed as possible about your customers’ orders. With 2Ship, you get up-to-the-minute visibility into all non-delivered packages with a single click. See real-time status updates and a full shipping history until the order is delivered, at which point 2Ship auto-updates your delivery performance tracker. If the carrier captures the date and time of delivery and a signature, it gets saved to 2Ship as well.

Specialized Features

For enterprise businesses, 2Ship’s core features are not enough. That’s why the software offers a number of specialized features to meet specialized needs.

Returns Management: Remove the hassle from your returns process with 2Ship’s returns management feature. It allows you to authorize returns during outbound shipping and print self-generated return labels to include with shipped orders.

Shipment Request: Add automation to your shipping workflows and give control to as many users as you need. Your employees, vendors or anyone else you authorize will be able to do their own shipping service selection, but you’ll still have complete control.

Policy Enforcement & Rate Control: Set your company’s shipping rates and rules using 2Ship’s policy enforcement feature, and choose which users have admin privileges to modify the rules. Your team will get access, but you’ll get final authorization.

On-Hold: If your company has a queue of orders that need to be shipped, On-Hold will keep you organized. Import orders, shipment requests and more from Excel for immediate visibility into your shipping queue. You can then bulk ship or choose select orders to send out using the best available rates.

Virtual Distribution: You probably don’t have distribution centers or inventory in all corners of the world, but 2Ship lets you distribute virtually using either a 3PL or a carrier’s local facility. This turns your international shipments into domestic deliveries, saving you a huge chunk of change every time.

Inbound & Receiving: Some surprises are welcome, but inbound shipments can turn into logistical nightmares when they’re unexpected. Instead, your vendors can send you inventory using a 2Ship login so you instantly receive the tracking information. You can then receive your shipments and log damages, if applicable.

Consolidation: Why pay for something multiple times if you don’t need to? With 2Ship, all cross-border shipments will be consolidated into one customs clearance. 2Ship also uses multiple modes of transportation to further cut costs—but not corners.

Import Shipments: 2Ship gives you true centralization of your shipping process. Add all shipping data into the software for a 360-degree view of your workflow and use it as a hub for this portion of your supply chain.

Pain Points 2Ship Solves

2Ship solves a few pain points for e-tailers and consumers alike.

For starters, it automatically finds the best shipping rates for users. Businesses often find it challenging to find reasonable shipping rates, and the fees and expenses quickly add up. These costs must then either be built into the price of the items being shipped or be passed onto the end customer. Neither option is favorable. With 2Ship, however, businesses can easily view the most current available shipping rates on one dashboard sorted by price or by speed. This allows for clearer comparison to choose which carrier to utilize.

Additionally, 2Ship’s website lets users compare rates from the comfort of their own homes. No more traveling to different carriers’ locations to get information about rates, which is especially important during the global pandemic. Simply log on to 2Ship.com at your convenience.

Finally, 2Ship lets you choose your drop off location. In the past, you would have to travel far and wide to drop off packages for shipping, but 2Ship eliminates this step and gives you options. Are you planning to drop off while running errands? Would you prefer to drop off closer to home? You can choose your location in 2Ship for maximum shipping convenience.

Pricing

Basic Low Volume – $25/month

  • 100 Package Labels
  • 1 Pallet Shipment
  • 1 User
  • 1 Location
  • Online Support
  • Telephone Support
  • Compare Rates
  • Shipment History
  • Reports
  • Dashboard
  • Address Book

Enhanced Low Volume – $50/month

  • All Basic features
  • 250 Package Labels
  • 3 Pallet Shipments
  • 3 Users
  • 1 Location

Ultimate Low Volume – $75/month

  • All Enhanced features
  • 500 Package Labels
  • 5 Pallet Shipments
  • 5 Users
  • 1 Location

Basic High Volume – $139/month

  • All features
  • 1,000 Package Labels
  • 10 Pallet Shipments
  • 1 Users
  • 1 Location

Enhanced High Volume – $249/month

  • All features
  • 2,000 Package Labels
  • 20 Pallet Shipments
  • 3 Users
  • 1 Location

Ultimate High Volume – $449/month

  • All features
  • 5,000 Package Labels
  • 25 Pallet Shipments
  • 5 Users
  • 1 Location

Basic Ship Request – $269/month

  • 1 High Volume Shipping Location
  • 100 Ship Request Users
  • 1,000 Labels
  • 1 Shipping User
  • 1 On-Hold Feature
  • Admin Control

Enhanced Ship Request – $469/month

  • 1 High Volume Shipping Location
  • 500 Ship Request Users
  • 2,000 Labels
  • 3 Shipping Users
  • 1 On-Hold Feature
  • Admin Control

Ultimate Ship Request – $749/month

  • 1 High Volume Shipping Location
  • 1,000 Ship Request Users
  • 5,000 Labels
  • 5 Shipping Users
  • 1 On-Hold Feature
  • Admin Control

Basic Automated Distribution – $289/month

  • 1 High Volume Shipping Location
  • 1 Shipping Users
  • 1,000 Labels per Month
  • 10 Skid/Pallet Shipments
  • 1 OnHold Feature
  • InteGr8 App

Enhanced Automated Distribution – $389/month

  • 1 High Volume Shipping Location
  • 3 Shipping Users
  • 2,000 Labels per Month
  • 20 Skid/Pallet Shipments
  • 1 OnHold Feature
  • InteGr8 App

Ultimate Automated Distribution – $599/month

  • 1 High Volume Shipping Location
  • 5 Shipping Users
  • 5,000 Labels per Month
  • 25 Skid/Pallet Shipments
  • 1 OnHold Feature
  • InteGr8 App

Basic Multi-Location – $289/month

  • 1 High Volume Shipping Location
  • 4 Low Volume Shipping Locations
  • 1,000 Labels
  • 10 Skid/Pallet Shipments
  • 5 Shipping Users
  • Admin Control

Enhanced Multi-Location – $479/month

  • 1 High Volume Shipping Location
  • 9 Low Volume Shipping Locations
  • 2,000 Labels
  • 20 Skid/Pallet Shipments
  • 10 Shipping Users
  • Admin Control

Ultimate Multi-Location – $849/month

  • 1 High Volume Shipping Location
  • 19 Low Volume Shipping Locations
  • 5,000 Labels
  • 25 Skid/Pallet Shipments
  • 20 Shipping Users
  • Admin Control

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